Consultable AI

2. 🛠️ How We Use Your Information

• ⚙️ To power and optimize our AI consulting services
• 🎨 To personalize your AI experts and recommendations
• 🔒 To protect your data and maintain platform security
• 📈 To improve platform performance, AI models, and user experience
• 📢 To communicate important updates, releases, and offers (only if opted-in)
• ⚖️ To comply with applicable laws, regulations, and contractual obligations

3. 🔗 How We Share Your Information

We do not sell your personal data. Information may be shared only in the following cases:

• 🤝 With trusted cloud and analytics partners for platform operation
• 🧑‍💻 With technical providers involved in hosting, AI model training, or data security
• 📜 When legally required by law enforcement, regulatory authorities, or to protect our rights
• 📂 In aggregated or anonymized form for research, industry insights, or service improvement

4. 🗄️ Data Retention

We retain your data only as long as necessary to deliver consulting services, fulfill contractual obligations, and meet legal compliance requirements.
Consultation histories, AI expert settings, and connected datasets may be stored to improve performance and continuity. You may request deletion or anonymization at any time through your account settings or by contacting us.

5. 📝 Your Rights

• ✏️ Access and correct your personal or organizational information
• 🗑️ Request deletion of your data, consultation history, or connected integrations
• 🚪 Withdraw consent for optional analytics or marketing communications
• ⚙️ Manage cookie and tracking preferences
• 📄 Request a copy of your data (data portability)

6. 🛡️ Security Measures

Consultable AI employs industry-leading security measures, including end-to-end encryption, secure APIs, multi-factor authentication, and strict access controls. While no platform can guarantee absolute security, we continuously test, monitor, and enhance our defenses to protect your data.

7. 👶 Children’s Privacy

Our services are designed for business and professional users and are not intended for individuals under 13 years old. We do not knowingly collect or store data from children.

8. 🌍 International Data Transfers

Depending on your location, your data may be transferred and stored on servers located in other countries. We ensure appropriate safeguards are in place, including standard contractual clauses and GDPR-compliant practices where applicable.

11. 🏛️ GDPR & CCPA Compliance

Consultable AI complies with major global data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

• 🇪🇺 For EU/EEA residents (GDPR): You have the right to access, correct, delete, or restrict the processing of your personal data, and the right to data portability.
• 🇺🇸 For California residents (CCPA): You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale or sharing of your information.

To exercise these rights, please contact us via our contact form or email. We respond to verified requests within the legally mandated timeframe.

12. 🚫 Do Not Sell My Personal Information

Under the California Consumer Privacy Act (CCPA), California residents have the right to opt out of the sale or sharing of their personal data. Consultable AI does not sell personal information for profit, but we respect your rights to control your data.

If you wish to exercise this right, please click the button below or contact us via our contact page.

4. 🗄️ Data Retention & Deletion Policy

We retain your information only for as long as necessary to deliver, maintain, and improve Consultable AI, or as required by law. Retention periods vary by data type:

• 👤 Account Data: Kept for the life of your account and removed upon account deletion or verified request.
• 💬 Chat & Consultation History: Retained for up to 12 months to improve recommendations and continuity, unless you request earlier deletion.
• 📊 Analytics & Diagnostics: Stored in aggregated or anonymized form for product performance and reliability.
• 📂 Backups: Deleted on a rolling schedule; purged within 30 days after your deletion request is completed.

You can request data deletion or export at any time via our Contact page. After verification, we will remove your data from active systems and schedule deletion from backups within 30 days.

10. 🔗 Third-Party Integrations Disclosure

Consultable AI partners with trusted third-party providers to deliver core functionality, security, and reliability. These services may process limited data under strict contractual and security controls:

• 💳 Stripe: Secure payment processing (billing details, transaction metadata).
• 📈 Google Analytics: Usage analytics and performance insights (pseudonymous identifiers, event data).
• 🤖 OpenAI API: AI-generated responses and analysis (prompt content and necessary context for completion).
• ☁️ Cloud Hosting (e.g., AWS / Google Cloud): Scalable infrastructure, storage, and security services.

We do not sell personal data. All providers are required to uphold confidentiality, data minimization, and industry-standard security. For more details or to ask about specific processors, please contact us.

9. 🔄 Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or regulatory requirements. Any updates will be posted here with an updated “Effective Date,” and major changes may be notified via email or in-app alerts.

10. 📧 Contact Us

For privacy-related inquiries, data deletion requests, or further details about our practices, contact us here.